Q: Are your products original?
A: Yes, all products are original. New original import is our primary focus.
Q: Which Certificates do you have?
A: We are ISO 9001:2015 Certified Company and member of ERAI.
Q: Can you support small quantity orders or samples? Is the sample free?
A: Yes, we support sample orders and small quantities. Sample costs vary based on your order or project requirements.
Q: How do you ship orders? Is it safe?
A: We use express carriers including DHL, FedEx, UPS, TNT, and EMS. We can also use your preferred forwarder. Products are securely packaged, and we assume responsibility for any damage during shipping.
Q: What is the lead time?
A: Stock parts ship within 5 working days. For non-stock items, we confirm lead times based on your order quantity.